Privacy Policy

Introduction

Rock Port Telephone/Midwest Data Center ("we," "us," or "our") is committed to protecting the privacy of our customers and users. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information in compliance with Federal Communications Commission (FCC) regulations and other applicable laws.

Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, address, phone number, email address, payment information, and other identifiers that you provide when you sign up for our services.
  • Usage Data: Information about how you use our services, including bandwidth usage, service preferences, and interaction with our customer service.
  • Technical Information: Data related to your device, IP address, browser type, and operating system.

How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide, manage, and improve the services you have requested from us.
  • Billing and Payments: To process your payments and manage your billing account.
  • Customer Support: To provide you with support and respond to your inquiries.
  • Communication: To send you important updates, service notifications, and promotional offers.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

Sharing of Information

We may share your personal information in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as billing, customer support, and network management.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by a law enforcement authority or other government officials.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal information by contacting us.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions provided in those communications or by contacting us directly.
  • Data Portability: Where applicable, you may have the right to request a copy of your personal information in a commonly used format.

Children's Privacy

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Rock Port Telephone / Midwest Data Center
214 S Main St
Rock Port, MO 64482
660-744-5343
660-744-5311